Frequently Asked Questions
🔥 Answers to your burning questions about our innovative outdoor products 🔥
General Product Information
The Crakl Portable Bonfire is a hassle-free, outdoor solution that brings the warmth and joy of a crackling fire to your gatherings. It is made with vegan soy wax, providing a safe flame for cooking marshmallows and creating a cozy ambiance. With easy setup and clean-up, it enhances the magic of outdoor experiences.
- Hassle-Free Setup: Crakl's Portable Bonfire is incredibly easy to set up, allowing you to spend more time enjoying the moment with your loved ones. Just place it in your desired location, and it's ready to light up your gathering.
- Safe Flame: Our bonfire uses vegan soy wax, providing a clean and safe flame that is perfect for cooking marshmallows and creating a cozy ambiance without harmful smoke or dangerous embers.
- Long-Lasting Burn Time: Enjoy the crackling fire for up to 4 hours, ensuring you have ample time to bond, tell stories, and create cherished memories around the flickering flames.
- Eco-Friendly: Crakl is committed to sustainability, and our bonfire is crafted with eco-friendly materials, making it a responsible choice for nature lovers.
- Portable and Versatile: Take the bonfire with you wherever you go. Whether you're planning a family picnic, a rooftop gathering with friends, or a camping trip, Crakl's Portable Bonfire is your perfect companion.
- Easy Cleanup: After your outdoor gathering, cleaning up is a breeze. The bonfire leaves minimal residue, making post-event cleanup hassle-free.
- Aesthetic Appeal: With its mesmerizing flame and warm glow, Crakl's Portable Bonfire adds a touch of enchantment and ambiance to any outdoor setting, creating a visually appealing centerpiece for your gatherings.
- Family-Friendly: Crakl's bonfire is designed with safety in mind, making it ideal for family outings and ensuring that children can safely enjoy roasting marshmallows and experiencing the magic of a crackling fire.
The Crakl Portable Bonfire provides up to 3 hours of burn time, allowing you and your loved ones to enjoy extended moments of connection and storytelling around the mesmerizing flames.
Safety First
Safety is a top priority at Crakl. Our Portable Bonfire uses vegan soy wax, producing a clean and safe flame, making it ideal for family outings. However, as with any fire-related product, adult supervision is recommended when children are around the bonfire.
Yes, while the Crakl Portable Bonfire is designed for safe use, we recommend placing it on a stable and fire-resistant surface away from flammable materials. Always follow the provided instructions for safe ignition and extinguishing.
Be careful with the tin once lit, as it becomes very hot. We recommend you place the Crakl in our cork base to prevent and damage to the surface you rest it on. We advise you leave the bonfire for a period of time after extinguishing before handling or packing away, as the wax inside is still hot and melted.
Crakl products undergo rigorous safety testing to meet industry standards and ensure user safety. We also provide clear instructions and safety guidelines with every product, and our customer support team is readily available to address any safety concerns or questions you may have.
Setting Up Made Easy
It's simple! Place your Crakl on a sturdy, preferably flat surface, pop the lid off and light up!
Make sure you place it on a surface which can withstand heat. We recommend you use the Crakl Cork Base to prevent damage to surfaces.
Slide the lid over the top of the Crakl to starve the fire of oxygen. Use the Crakl Magnet Stick on the lid to ensure you can safely extinguish the flame.
First make sure all cores are lit and there is a single, large flame in the tin.
Next, attach your marshmallows to your skewers.
- Patience is Key:
Hold the marshmallow just above the flames, not directly in them, and rotate it slowly to ensure even browning. Be patient, and avoid rushing the process. - Golden Brown is the Goal:
Aim for a golden brown color on the outside. This ensures that the marshmallow is soft and gooey on the inside. - Rotate and Be Consistent:
Continuously rotate the marshmallow to ensure that all sides are evenly roasted. This helps prevent one side from burning while the other remains undercooked.
Best Practices
You can, however the wicks may join with the melted wax from a previous session, which may make it challenging to relight. We advise you use the Crakl in one session for the best experience.
Cleaning and Maintenance
Put out the flame around 30 minutes before you are planning to leave your site, as the wax is still melted and hot. It's best to wait for the wax to solidify before you pack the Crakl away, otherwise wax may leak out into your bag.
This occasionally may happen if wax dries onto the wick if you are reusing a Crakl. Firstly try to pry off some of the dried wax with a sharp, thin object. Then hold a flame over the wick for an extended period of time to melt the dried wax. This will then allow you to relight your Crakl.
Shipping and Delivery
Please see our Shipping Policy here